1. Overview of management Information
Systems 6 Hours
1.1 Definition and concepts of MIS, Need of
MIS, Business Operations & Strategy.
1.2 Role of Managers, Business &
Technology Trends: Engineering.
1.3 Management & Decision Levels:
operation, tactics, strategy.
I(1)
2. Information Technology & E-commerce.
8Hours
2.1 Foundations of Information Technology:
types of data, hardware components.
2.2 Security, privacy and anonymity: threats
to information, computer security controls, encryption.
2.3 Transactions and e-commerce: data
capture e-commerce & mobile commerce, payment mechanisms, data quality,
role of accounting.
I(2,4,5)
3. Business Integration 10 Hours
3.1 Database
management: Database management approach, queries, design of data-base,
database applications and administration.
3.2 Integration
of information in business: basic concept of enterprise resource planning
(ERP).
3.3 Customer
relationship management: Multiple contest points, feedback, individual needs
and cross selling.
I(6,7)
4. Decisions 10 Hours
4.1 Models and decision
support – Decision support system(DSS), data mining, role of models in
analytical processing.
4.2 Expert
systems: specialized problems role of expert systems in complex decisions,
building of expert systems, management issues of expert systems.
I(8, 9)
5. Strategic Analysis 8 Hours
5.1
Influential factors for analysis, competitive
environment, external agents.
5.2
IS
techniques to gain completive advantage, distribution channels, switching
costs, product differentiation and new products, quality management, the value
chain.
5.3
Operations,
tactics and strategy ; the role of economics.
I(10)
6. Systems Development 10 Hours
6.1 Building
information system – custom programming outsourcing, assembling applications
from components.
6.2 System
development life cycle (SDLC):feasibility and planning, system analysis, system
design, system implementation &maintenance, strength and weakness of SDLC.
6.3 Alternatives
to SDLC, nalysing systems, process analysis.
I
(12)
7. Organization of
Information System Resources 8 Hours
7.1 Management
of IS functions, MIS organization, centralization and decentralization.
7.2 Involvement
of network technologies in information management, intranet: networks ,
hardware, peer-to-peer communication.
7.3 Maintenance of MIS.
I (13)
Text Books
I Gerald V. Post and David L. Anderson,
“Management Information Systems”, Third Edition, Tata McGraw Hill, 2003.
Reference Book
1 Robert G. Murdick, Joel
E. Ross and James R. Claggett, “Information System for modern Management” Third
Edition, Prentice Hall of India, 2003.