NOTE: There are 11 Questions in all.
· Question 1 is compulsory and carries 16 marks. Answer to Q. 1. must be written in the space provided for it in the answer book supplied and nowhere else.
· Answer any THREE Questions each from Part I and Part II. Each of these questions carries 14 marks.
· Any required data not explicitly given, may be suitably assumed and stated.
Q.1 Choose the correct or best alternative in the following: (2x8)
a. Which of the following types of decision-making would depend heavily on real time information?
(A) Strategic. (B) Tactical.
(C) Operational. (D) Non programmable.
b. Functional subsystems are connected by
(A) resource flows. (B) decision flows.
(C) information flows. (D) data flows.
c. The characteristics of strategic decisions include all of the following except that
(A) they are structured.
(B) they are future oriented.
(C) they have high level of uncertainty.
(D) they are concerned with long-range plans.
d. Long range planning reports produced in an MIS are primarily designed for
(A) top management. (B) middle management.
(C) lower management. (D) both (A) & (C).
e. In system analysis we are most concerned with
(A) the computer hardware on which the system will be implemented.
(B) the information and operational requirements of the user.
(C) how the current system is implemented.
(D) the interfaces between subsystems.
f. The limits imposed by the firm itself or its environment on the decision maker are called
(A) parameters (B) constraints
(C) constructs (D) perimeters
g. An information processor includes
(A) the data base and the model base.
(B) the central processing unit.
(C) incoming data and outgoing information.
(D) incoming data, the central processing unit, the model base, outgoing information and the data base.
h. Which of the following is not true about expert systems?
(A) Expert systems are collections of human knowledge
(B) Expert systems are expensive to design
(C) Expert systems are usually designed to run on small general purpose computers
(D) Maintenance support may be difficult to obtain for an expert system
Answer any THREE Questions. Each question carries 14 marks.
Q.2 a. Define what do you mean by Management Information System. What role does MIS play in an organization? (7)
b. What is the scope and purpose of an Information System? (4)
c. State the differences between MIS and a computer system. (3)
Q.3 a. Discuss why management needs information. Is it possible for the management of an organization to make effective decisions without the aid of an information system? Discuss. (7)
b. Describe the three main categories into which information can be classified. (7)
Q.4 a. Explain in brief the basic principles that should be considered while designing an organization structure. (7)
b. What are the various methods of data and information collection? (7)
Q.5 a. Explain the concept of database? List the advantages of DBMS over file
processing system. (7)
b. What is a workgroup in an enterprise? Discuss some of the factors that contribute to a successful groupware implementation. (7)
Q.6 a. What is the purpose of Decision Support Systems in MIS? List few characteristics of DSS. (7)
b. What are Artificial Intelligence Systems and how can they be categorized? (7)
Answer any THREE Questions. Each question carries 14 marks.
Q.7 a. What is the concept of Enterprise Resource Planning? Discuss some of the basic features of ERP. (7)
b. Differentiate between Enterprise Resource Planning and Supply Chain Management (SCM). (7)
Q.8 a. Outline the main stages in the development of a system and briefly describe the work carried out by the system analyst at each stage. (7)
b. Why is conceptual design also sometimes called feasibility study? (3)
c. How do structured analysis and the systems development life cycle methods differ? (4)
Q.9 a. How is systems analysis approach different in new system requirement as against an existing one? (7)
b. Differentiate between a data flow diagram and a system flow chart. (3)
c. Why are system reviews necessary and how often should such reviews take place? (4)
Q.10 a. What are the different applications of networks in information management? (7)
b. Compare and contrast formal and informal information. Give examples of each. (7)
Q.11 Write short notes on the following:
(i) Maintenance of MIS. (5)
(ii) Role of intelligent systems in e-business. (5)
(iii) Customer relationship management. (4)